Jared Mastroianni is Chief Operating Officer of modSTORAGE and CEO and Founder of Facily.ai. His work connects self-storage operations, customer service, operating procedures and software design. He writes about facility systems, practical AI and the controls teams need to make decisions and follow through. Contact: jared@modstorage.com Professional site: https://jaredmastroianni.com/ Updated November 6, 2026.